Privacy Policy

When you subscribe to our newsletter, we collect your email address and record the date and time you gave consent. This information is stored securely and used solely to send you updates about new products and special offers.

What we collect:

• Email address
• Date and time of consent
• Subscription status

Your rights:

• Unsubscribe at any time using the link in our emails
• Request deletion of your data by contacting us
• Request a copy of the data we hold about you

We will never share your email address with third parties for marketing purposes.

When you place an order, we collect information necessary to process your purchase and deliver your items. All payment processing is handled securely by Stripe.

What we collect:

• Name and contact details
• Billing and shipping address
• Order history and preferences

Payment security:

• We never store your full card details on our servers
• All payments are processed by Stripe, a PCI-DSS Level 1 certified provider
• Your payment information is encrypted and transmitted securely

How we use this data:

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To handle returns and customer service enquiries
• To comply with legal and tax obligations

We retain order information for 7 years to comply with UK tax regulations.