Terms & Conditions
1. General
These terms and conditions govern your use of the Ollingtons website and the purchase of products from us. By placing an order, you agree to be bound by these terms.
Ollingtons is a trading name of [Company Name], registered in Scotland (Company No. [Number]). Registered address: [Address].
2. Orders & Pricing
- All prices are in GBP and include VAT where applicable
- We reserve the right to refuse or cancel any order
- Orders are subject to availability
- A contract is formed when we send order confirmation
3. Payment
- Payment is taken at the time of order
- We accept major credit and debit cards via Stripe
- All transactions are processed securely
4. Delivery
- We deliver to UK addresses only
- Delivery times are estimates and not guaranteed
- Risk passes to you upon delivery
- See our Shipping page for delivery options and costs
5. Returns & Refunds
- You have 14 days from delivery to return unwanted items
- Items must be unused and in original packaging
- Contact us to arrange a return
- Refunds are processed within 14 days of receiving returned items
- Return shipping costs are the customer's responsibility unless item is faulty
6. Intellectual Property
All content on this website, including images, text, and designs, is owned by Ollingtons and protected by copyright. You may not reproduce, distribute, or use any content without our written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Ollingtons shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
8. Governing Law
These terms are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.
9. Contact
For questions about these terms, please contact us.
Last updated: January 2026